<< BACK TO EPISODES

Episode Summary

Lesa is an EOS Implementer who started her career with the Oklahoma State Regents for Higher Education, where she created her own curriculum to help staff members transition from terminals to personal computers. She went on to work for Stewart Enterprises in the Death Care Industry, first as an office manager for a Fort Worth funeral home, and then as a cemetery manager for a Pearland funeral home.

Episode Note

See More

Today, I sit down with Lesa, a fellow EOS Implementer, as we go over what it feels like being on the frontlines during the ongoing COVID pandemic and trying to help businesses survive and stay in control. We ponder over the surprisingly good things that have come out of this crisis and how it has pushed companies to be better versions of their current selves and things we wish companies would keep doing when we slowly go back to normalcy.

1:27 What we learned about ourselves during the COVID crisis

07:19 You cannot over-communicate in a crisis

16:35 - Company core values become battle-tested during a crisis

19:47 - People default to their default when things become tough

24:08 - Having the right people in the right seat makes a big difference

28:57 - As a leader, sometimes you have to be the bad guy for the greater good

34:35 - People can get strapped in the now, they don't see what the future is like

41:21 - Don't just try to be efficient, be human as well.

46:42 - You get more authenticity when you pair good news with a sense of struggle

1:02:14 - The Reverse Accountability Chart as a tool for businesses who are struggling with sustainability

1:09:32 - Our role as coaches in helping teams make hard decisions and move forward

1:13:21 - How do coaches raise their game? How do they raise the bar?

GET IN TOUCH:

MARK LEARY:
www.linkedin.com/in/markhleary
www.leary.cc

LESA SKIPPER:
https://www.wvebizcoach.com/
https://www.linkedin.com/in/lesaskipper


Production credit:
Engineering / Post-Production: Jim McCarthy
Art / Design: Immanuel Ahiable

Episode Transcript

Read More/Less

Latest Podcasts

Listen in on a candid and in-depth conversation between two people with a passion for excellence in the entrepreneurial world.
149: The Holistic Approach of Psychedelic Medicine: Part 1 | Ben McCauley

149: The Holistic Approach of Psychedelic Medicine: Part 1 | Ben McCauley

July 17, 2024
Listen Now

Could psychedelics be the key to unlocking deeper healing for mental health conditions?

148: Revolutionize Your Medical Practice with the Entrepreneurial Operating SystemⓇ

148: Revolutionize Your Medical Practice with the Entrepreneurial Operating SystemⓇ

July 10, 2024
Listen Now

Why do some healthcare practices thrive while others struggle to keep up?

147: Innovative Strategies in Healthcare Real Estate | Shannon Seeberan

147: Innovative Strategies in Healthcare Real Estate | Shannon Seeberan

July 3, 2024
Listen Now

On this episode of Practice Freedom, Mark explores the innovative strategies Shannon Seeberan, a leader in healthcare real estate, has employed to revolutionize the industry.

146: Achieving Excellence Without Micromanagement in Healthcare

146: Achieving Excellence Without Micromanagement in Healthcare

June 26, 2024
Listen Now

Have you ever wondered how to balance micromanaging and maintaining high standards in your healthcare practice?

Listen to All Podcast Episodes
© Copyright 2023 | All rights reserved for Mark Henderson Leary, LLC