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Episode Summary


Learn from Kurt's unique perspective as he shares his experiences and insights about creating a company culture rooted in hard work, innovation, and authentic care. From leading culture turnaround projects to balancing the principles of patient care and consistent business results, Kurt's fascinating journey offers inspiration for those seeking to make a difference in the healthcare field.

Episode Note

Get ready for a first-hand account of leading a healthcare practice as Mark sits down with Kurt Defenbaugh, the chief operating officer of a large retina consulting organization in Texas.


Learn from Kurt's unique perspective as he shares his experiences and insights about creating a company culture rooted in hard work, innovation, and authentic care. From leading culture turnaround projects to balancing the principles of patient care and consistent business results, Kurt's fascinating journey offers inspiration for those seeking to make a difference in the healthcare field.


In their conversation, Mark and Kurt explore the complexities of managing a retina consulting organization, highlighting the importance of understanding the science behind the treatments and the interconnections between various medical disciplines. Kurt also shares the challenges and rewards of his organization being known as the leading retina research center globally. They also evaluate the pros and cons of private equity in healthcare and the critical role that strong leadership plays in healthcare organizations.


As the discussion winds down, Kurt and Mark tackle the importance of authentic care in healthcare practices. From the need for physician buy-in to involving key influencers in decision-making, they explore the various factors that contribute to a people-centric culture in healthcare. You’ll also hear the potential pitfalls of automatic negative thinking and the power of gratitude and feedback.


This episode is packed with insights and experiences that will inspire you to step up your leadership game and strive for excellence in your healthcare practice.

In this episode, you will hear:

  • The importance of balancing a healthcare company culture rooted in hard work, innovation, and authentic care with the need for consistent business results
  • The complexities of managing a retina consulting organization and the importance of understanding the science behind the treatments
  • What some of the challenges and rewards are of being recognized as the leading retina research center globally
  • Some pros and cons of private equity in healthcare and the role of strong leadership in healthcare organizations
  • The value and challenges of developing a people-centric culture in healthcare and the need for physician buy-in and collaboration
  • Why coaching and mentorship for leaders in a healthcare practice matters
  • The potential pitfalls of automatic negative thinking and the power of gratitude and feedback in healthcare organizations

Resources from this episode:

Kurt Defenbaugh’s website: retinaconsultantstexas.com

Email Kurt: kurt.defenbaugh@retinaconsultantstexas.com

Connect with Kurt on LinkedIn: www.linkedin.com/in/leaderkurt

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