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Episode Summary

In this episode of Practice Freedom, Chris shares thoughts on the importance of staying in touch with frontline staff and the significance of leadership in shaping a positive work environment. He offers his tested strategies to ensure that everyone understands their value and role in the continuum of care.

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Do you dream of creating a strong company culture in your healthcare practice? Do you believe in the power of values and respect in an organization? 


Then Mark’s conversation with Chris Light, Chief Operating Officer of Principle Health Systems, is just what you need. In this episode of Practice Freedom, Chris shares thoughts on the importance of staying in touch with frontline staff and the significance of leadership in shaping a positive work environment. He offers his tested strategies to ensure that everyone understands their value and role in the continuum of care. 


Diving into the nuts and bolts of balancing budget-friendly culture investments, Chris lays out the blueprint. He shares his secrets to recognizing and nurturing employees seeking growth and structuring a budget that caters to performance goals and life-enhancing experiences. Mark also taps into his experience with healthcare entrepreneurs and discusses the importance of being better and doing the work to create a fulfilling and profitable culture. Finally, Mark and Chris focus on feedback and its role in shaping and maintaining a robust work culture. 


This conversation is a goldmine of information on building and maintaining a strong company culture in a healthcare practice.

In this episode, you will hear:

  • Chris Light’s thoughts on the importance of company culture in healthcare practices and the need for values and respect to foster a healthy work environment
  • Staying connected with frontline staff and the role of leadership in creating a performance-based culture that also acknowledges work-life balance
  • Strategies for identifying and nurturing employees who are eager for growth and progression
  • The balance between performance objectives and life-enhancing experiences
  • Chris’s insights from his interactions with healthcare entrepreneurs and the need for constant improvement and effort in establishing a satisfying and profitable work culture
  • The crucial role of feedback in shaping and sustaining a positive work culture
  • Culture needs to be constantly maintained and simplified so it can be easily understood and retold by everyone in the organization
  • The importance of a culture of respect and how small investments can be made to recognize and reward staff

Resources from this episode:

Principle Health Systems - www.principlehs.com

Get in touch with Chris Light - clight@principlehs.com

Connect with Chris on LinkedIn - www.linkedin.com/in/chris-light-171260113

As always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode.

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