A healthcare venture is a complicated combination of visionary leadership and the realities of business management.

On this episode of Practice Freedom, Mark sits down again with Dr. Natalie Hone to continue discussing her journey of starting a dermatology practice, from the unexpected administrative burdens to the precious moments of patient care that fuel a founder's passion. Mark shares his personal experiences of healing and growth under Dr. Hone's care, and we peel back the layers of what makes a healthcare business tick, including the resilience required to navigate its complexities.

Striking the right chord in a partnership can turn dreams into successes. Dr. Hone shares insights into her business partnership with Dr. Camila Antia, sharing anecdotes from their collaboration as they grow and define their roles. Trust, open dialogue, and strategic thinking form the core of their partnership philosophy—elements that have been paramount in scaling their business while maintaining personal satisfaction.

Healthcare leadership extends beyond the clinic walls. It's about inspiring a team, cultivating a shared vision, and creating an environment where patient care remains at the heart of operations. In this episode, we discuss strategies for nurturing a strong organizational culture and the wisdom of maintaining patient interaction amidst business expansion.

Join us as we explore the emotional and strategic facets of team building, balancing business acumen with the art of healing, and ultimately, growing a practice that resonates with patients and practitioners alike.

In this episode, you will hear:

• Dr. Natalie Hone’s experience launching a dermatology practice
• The disparity between pre-launch expectations and post-launch realities
• The benefits and challenges of healthcare business partnerships, including evolving roles and trust dynamics with business partner Dr. Camila Antia
• Open communication and setting clear expectations in the workplace for employee satisfaction and effective management
• Maintaining a balance between the clinical side of healthcare and administrative responsibilities
• Emphasizing continuous learning and improvement
• Strategic decision-making regarding direction, culture, and maintaining service standards without sacrificing personal satisfaction
• Building a team with a shared mission and culture
• Personal growth, balancing business growth with people management, and recognizing the importance of vision and strategic planning

Resources from this episode:

• The Skin People Dermatology website: tspderm.com
• Find The Skin People on Instagram: theskinpeople_ 
• Email The Skin People: hello@tspderm.com 

As always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode.

Follow and Review:

We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.